SUPPORT: REQUEST FILL OUT FORM AND SUBMIT

SUPPORT FORM

 


Did you know the ThunderMax software (TMax Tuner and SmartLink IV) comes with an Auto Support feature? For best product support results, use the ThunderMax Auto Support feature as demonstrated in this video on YouTube/ThunderMaxAV page: ThunderMax AutoSupport

Below, you'll find the ThunderMax Technical Support Form. Before you begin, did you know the full version of our ThunderMax User Manual is available on-line? To view the PDFs, please click here.

If you need technical assistance, please contact the Thunder-Max Support Department.  For the fastest entry into our technical support system please complete and submit the Technical Support Request Form below.

The required (*) information is simply for our records, and will not be made public in any way. Please review our Privacy Policy
 
 

Name*
Company
Address*
City*
State*
Zip Code*
Country
Phone*
Email*  

1.) Motorcycle*
Year
Model
Engine Size

2.) Throttle Body
Manufacturer
Injector Size
MM Size

3.) Exhaust System*
Exhaust
Muffler

4.) Camshaft*
Manufacturer
Grind Number

5.) Cylinder Heads*
Manufacturer
Estimated Compression Ratio

6.) Map Number
(16 Digit)

7.) Module Firmware
Version

8.) Software
Version

9.) This condition is a ?
 

10a.) Was an aftermarket ECM or signal modifier installed on the bike before the ThunderMax ECM was installed?
 

10b.) If Yes, is it still connected to the motorcycle?
 

11.) Describe the problem that you are having, along with any symptoms experienced.


 

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